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Review policy

This is a translation. If it differs from the Korean original, the Korean original applies.

Reviews of Yukhoe Cheonji (육회천지) Gwanggyo Main Branch are collected and published on Reviewhama, operated by 테이블플립. The rules below apply equally to every review on this page.

1. Who can write a review

  • Anyone who arrives through a QR code placed by the shop (in-store or delivery) or through a review link the shop sent can write one. No sign-up is needed.
  • We do not check purchase history or visit location. Instead, posts that nearly copy another review, look like spam, contain personal information, or include facts the writer did not enter are held by an automatic check and published after an operator reviews them.
  • Reviews written through a delivery QR code are published after Kakao verification.

2. How long reviews stay up

  • There is no fixed posting period. A review stays up until the writer asks for it to be taken down or it meets the removal rules below.
  • If the shop stops using Reviewhama, its reviews are deleted on the 60th day after the contract ends.
  • Writers can ask for their own review to be taken down at any time (contact below).

3. How ratings are used

  • The writer may choose a rating from 1 to 5, or none at all.
  • The average rating is calculated only from reviews that have a rating. A review without one is not counted as any score.
  • A low rating does not delay a review, push it down the list, or hide it. The list is newest first.
  • The shop may pick up to 3 reviews to show at the top. Those appear separately under the heading “Picked by the shop”.
  • Reviews written in enough concrete detail get a page of their own. The criterion is how specific the text is, not the rating.
  • The “liked” and “lacking” points guests pick are counted the same way and shown together.

4. Which reviews are taken down · appeals

  • Taken down: abuse or defamation, exposure of personal information such as phone numbers, violations of law or of others’ rights, advertising or spam, posts confirmed not to be a real experience, and requests from the writer.
  • The shop cannot hide, delete or edit reviews. Reviews are not taken down for a low rating or a complaint. The shop can only report a problematic review to the operator; the Reviewhama operator decides according to the rules above.
  • A review in which the operator hid only personal information or abusive language is marked “Partly hidden by the operator”. Everything else is exactly as the writer approved it. The original of a removed review is kept on record.
  • Appeals: if your review was taken down, or your request to take one down was not accepted, write to hello@tableflip.kr. Include the shop name and the review date, and an operator will review it again and reply with the result.

Labels

  • “Written after receiving a benefit”: the writer received a benefit such as a discount, coupon or prize entry. Shown at the very start of the review.
  • “Sentences tidied by AI · approved by the writer”: AI arranged into sentences the experience the writer entered and selected, and the writer checked and approved it. The AI does not add anything that is not in the writer’s experience.

Operator: 테이블플립 · Email hello@tableflip.kr · Phone 1833-8306